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PHP Version : 8.2.25

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Dir : ~/home1/saicsazq/portal.smhtechlabs.com/app/Models/

Edit File: Ticket_comments_model.php

<?php

namespace App\Models;

class Ticket_comments_model extends Crud_model {

protected $table = null;

function __construct() {
        $this->table = 'ticket_comments';
        parent::__construct($this->table);
    }

function get_details($options = array()) {
        $tickets_table = $this->db->prefixTable('tickets');
        $ticket_comments_table = $this->db->prefixTable('ticket_comments');
        $users_table = $this->db->prefixTable('users');
        $pin_comments_table = $this->db->prefixTable('pin_comments');

$where = "";
        $sort = "ASC";

$id = $this->_get_clean_value($options, "id");
        if ($id) {
            $where .= " AND $ticket_comments_table.id=$id";
        }

$ticket_id = $this->_get_clean_value($options, "ticket_id");
        if ($ticket_id) {
            $where .= " AND $ticket_comments_table.ticket_id=$ticket_id";
        }

$sort_decending = $this->_get_clean_value($options, "sort_as_decending");
        if ($sort_decending) {
            $sort = "DESC";
        }

$is_note = $this->_get_clean_value($options, "is_note");
        if (!is_null($is_note)) {
            $where .= " AND $ticket_comments_table.is_note=$is_note";
        }

$extra_select = "";
        $login_user_id = $this->_get_clean_value($options, "login_user_id");
        if ($login_user_id) {
            $extra_select = ", (SELECT count($pin_comments_table.id) FROM $pin_comments_table WHERE $pin_comments_table.ticket_comment_id=$ticket_comments_table.id AND $pin_comments_table.deleted=0 AND $pin_comments_table.pinned_by=$login_user_id) as pinned_comment_status";
        }

$sql = "SELECT $ticket_comments_table.*, CONCAT($users_table.first_name, ' ',$users_table.last_name) AS created_by_user, $users_table.image as created_by_avatar, $users_table.user_type, $tickets_table.creator_name, $tickets_table.creator_email $extra_select
        FROM $ticket_comments_table
        LEFT JOIN $users_table ON $users_table.id= $ticket_comments_table.created_by
        LEFT JOIN $tickets_table ON $tickets_table.id= $ticket_comments_table.ticket_id
        WHERE $ticket_comments_table.deleted=0 $where
        ORDER BY $ticket_comments_table.created_at $sort";

return $this->db->query($sql);
    }
}